Support
Help with cancelling, restoring, billing, and deleting data. Email us if you need a human.
How do I cancel?
Open Settings, tap your name, then Subscriptions, then Wrize, then Cancel Subscription.
You can cancel in Settings > [your name] > Subscriptions.
You can also open Manage subscription from the Wrize menu. Cancel at least 24 hours before renewal to avoid the next charge.
How do I restore a purchase?
Open the Wrize menu and tap Restore. You can also use Restore on the paywall.
Wrize has no account login in v1. Restore ties the Apple purchase to this install.
How do I delete my data?
Open the Wrize menu and tap Delete my data. That clears Wrize data kept on this device, rotates or drops the install id stored in the Keychain, and deletes server records for that install.
Delete my data does not cancel your Apple subscription. Cancel in Settings > [your name] > Subscriptions, or use Manage subscription in the menu.
You can also email support@wrize.ai about deletion.